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Customer Care

Customer Care

At Cashzone, our customers and partners come first.

We care deeply about our customers, whether you are a merchant or a financial institution, whether you are a Fortune 500 company or a single-store retailer. You can reach a friendly, knowledgeable Cashzone Australia representative any time you need us… we are here for you.

Frequently asked questions.

You have questions, we have answers!


Cashzone offers several models of ATMs to meet the requirements of your business. Please contact a friendly Cashzone sales representative for more information, at 1300 305 600.

You will require power, internet and/or phone connections within three feet from the ATM installation location.

We have inventory located across the country however times can vary dependent on availability of power, internet and/or phone and site survey requirements for cash loading purposes.

Cashzone is part of the Cardtronics brand our call centre is available 24/7 and can be reached toll-free at 1800 301 100 or via email at sales@cardtronics.com.au

With most financial institutions, funds are transferred within one business day.

We have various signage and branding options available. Please contact Cardtronics toll-free at 1800 301 100 or email sales@cardtronics.com.au.

The Cardtronics customer support centre is available 24/7. Simply contact one of our knowledgeable representatives, toll-free at 1800 301 100 for assistance.

Cashzone is port of the Cardtronics brand, contact our Australia-based support centre, toll-free at 1800 301 100 Representatives are available 24/7 to assist you.

Simply call our support centre, toll-free at 1800 301 100 or email us at sales@cardtronics.com.au for assistance.

Cardtronics’ web reporting provides detailed transaction reporting. Contact our support centre at 1800 301 100 or email us at sales@cardtronics.com.au and we will be happy to provide you with login details.

Should your customer have any issues with their transaction, please have them contact their Financial Institution.

Contact Us


Drop us a line! We're here to help!

87 Corporate Drive
Heatherton, VIC 3202

1300 305 600

Questions? Comments? Concerns? Send us a message.

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